Victor, some questions:
What platform: Windows | OS X | Linux | iOS | ...
What do you mean by "mount" ? What tool or method are you using?
With what account or authentication method?
Any valid NetID and password should show four shares hosted on \\files.uvm.edu
> -----Original Message-----
> From: Technology Discussion at UVM [mailto:[log in to unmask]] On
> Behalf Of Victor Rossi
> Sent: Monday, June 1, 2015 2:15 PM
> To: [log in to unmask]
> Subject: files.uvm.edu
> we are unable to mount either
> \\files.uvm.edu\ or
> \\files.uvm.edu\shared\ will mount but only contains a pointer to
> 'software' that is inaccessible