On 7/1/15 10:15 AM, David Deutl wrote:
> I may have missed the announcement and have some questions on the
> implementation of the highly anticipated and imminent roll-out of the
> new email & calendar services.
Hi David - you haven't missed an announcement. Communication outside of
our department has certainly been less than ideal. We have been
extremely focused on trying to get the technology pieces in place and
that has consumed all of our time.
While we've made excellent progress, we still have a lot of hurdles to
overcome before we can migrate, thus part of the lack of communication.
We're still trying to confirm if we can successfully complete the
migration this summer. Barring major problems, we're now at the point
where we believe we can, but the next couple of weeks will be very involved.
> - When/where will the trainings for Colleges/departments/individuals
> be scheduled;
> - where can individuals and/or departments sign up for the trainings;
SAA and Client Services need to develop training options. We haven't
finalized that, and we'll also be working with HRS Learning Services.
We are also discussing scheduling another Collaborative IT meeting, to
get all IT folks together to preview/discuss the Exchange deployment.
Hopefully we'll have an update about that soon.
We have done some evaluation of on-line training services, like
Lynda.com, and are likely to purchase a subscription there for much of
the campus given the high quality of their offerings. We think this
kind of self service training will be very valuable.
> -will there be a listserv for questions for fac/staff;
> -who will the support contacts be to direct questions and issues to
> after implementation: names, email, phone info for support;
Support will go through the normal support channels. So, the helpline,
ETS client services, campus-wide IT staff, etc...
> -will fac/staff be able to retain their current email clients after
> roll-out (Attrition- I have a number of people who do not use Oracle
> but use t'bird and are close to retirement);
Our current plan is to support imap very well, and people can continue
to run clients like Thunderbird if they aren't calendar users.
Most people will find that the web interface or Outlook will provide
more features, especially if they use the calendar. But we definitely
intend to allow people to continue running their current clients.
> -and finally, is there a date for roll-out?
We are currently focusing our effects on moving all calendar users at
the same time, since there is no interoperability between Oracle
Calendar and Exchange. Since the migration of calendar data will take a
day or two, it needs to happen over a weekend. We are targeting the
weekend of either July 25/26 or August 1/2 for this initial migration.
All other users will be moved on a rolling basis, over the following
weeks and potentially months.
There will be a proxy/redirect at imap.uvm.edu and webmail.uvm.edu which
will send people to the right place after they have been migrated, so
people should be able to use the old methods of accessing their email
and get sent to the right place whenever they are migrated.
Feel free to ask more questions - we do have plans for broad
communications in the very near future.