I have been working with a support team from Elementar to diagnose the low beam intensity of our visION IRMS machine. We figured out through testing the voltages on the source board that our high voltage power supply unit (HVPSU) is most likely not functioning. We were told that a new one from Elementar would take 10 weeks to get to us but as a lab with only one mass spec that is very inconvenient. I am wondering if I could get a HVPSU from a third party manufacturer and use it with our IRMS. I emailed Elementar to see if that would be possible and what requrirements the HVPSU would need but have been unable to contact the factory to see if this is possible. Does anyone know if it is feasible to use a different HVPSU or have any idea of where I could acquire an Elementar HVPSU faster? Also does anyone know the specifications a third party HVPSU would have to adhere to in order to work with the IRMS?
SIMSL Lab Manager