Brian,
   Simplehelp used to be set up so that if one put in their name such as 
"Tim CEMS" it would route the request to us here in CEMS.  Does it still 
work that way?

Thanks.

Tim

On 3/11/20 8:27 PM, Brian Ó Donnell wrote:
> The update has been completed. The new client should be available on 
> the UVM software download page shortly. In the meantime you can 
> download it from http://simplehelp.uvm.edu/ and 
> http://simplehelp.uvm.edu/tech
>
> On 3/11/20 8:28 AM, Brian Ó Donnell wrote:
>> We will be upgrading simplehelp.uvm.edu to the latest version tonight 
>> at 8pm. It is only expected to be offline for a few minutes.
>>

-- 
Tim Raymond
CEMS-CF Manager
231B Votey Building
The University of Vermont
Burlington VT 05405