This is somewhat of a challenge, with UAC elevation without local administrator credentials. I may be able to help but it'll depend on the answers below.
1. Is the computer CAMPUS domain joined?
2. Does the faculty member's computer have the Cisco AnyConnect VPN client installed?
3. Has a VPN connection been established with this computer?
4. What is the application that's needing to be installed?
From: Technology Discussion at UVM <[log in to unmask]> On Behalf Of Alexander Ziminski
Sent: Tuesday, April 14, 2020 1:56 PM
To: [log in to unmask]
Subject: Administrator Approval for program installs over teams
I was on a call with a faculty member today to install a program. Using a Teams meeting to control her computer, I was unable to see the popup window asking for administrator approval to install. The screen would freeze, although webcam video was fine and the user was able to hit escape and I’d regain control.
I was wondering what is the best method to provide administrator approval remotely?
UVM School of Business
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