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MEDLIB-L  February 1995, Week 3

MEDLIB-L February 1995, Week 3

Subject:

NYC Conference-Managing Ref Services in Electronic Library

From:

[log in to unmask]

Reply-To:

Medical Libraries Discussion List <[log in to unmask]>

Date:

Fri, 17 Feb 1995 15:45:34 -0500

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (231 lines)

THIS ANNOUNCEMENT IS BEING POSTED TO MULTIPLE LISTS. PLEASE EXCUSE THE
DUPLICATION. THANK YOU.
 
 
               THE SUNY/OCLC NETWORK PRESENTS
 
 
CURRENT ISSUES IN REFERENCE SERVICES; A
SERIES OF CONFERENCES
 
 
MANAGING REFERENCE SERVICES IN THE
ELECTRONIC LIBRARY: PLANNING FOR A VIRTUAL
CERTAINTY
 
 
                        April 7, 1995
                   10:00 a.m. - 4:00 p.m.
 
 
                   Donnell Library Center
                     20 West 53rd Street
                        New York, NY
 
                          ********
 
 
                      SUNY/OCLC Network
                State University of New YorK
                   State University Plaza
                      Albany, NY  12246
                       (800) 342-3353
                       (518) 443-5444
                     FAX (518) 432-4346
 
 
 
 
MANAGING REFERENCE SERVICES IN THE
ELECTRONIC LIBRARY: PLANNING FOR A VIRTUAL CERTAINTY
 
 
The electronic library is here - to what extent depends on the
individual institution. What are the changes and challenges these
new services have created in the management and delivery of
reference services?
 
Electronic resources can be as simple as a CD- ROM workstation - as
complex as "total" electronic access: OPAC, online databases for
the enduser, remote access to library sources/services, Internet
access, and on and on.
 
How can libraries plan for efficient development and management of
these new information opportunities? What impact does the dramatic
development toward the "virtual" library have on staff, endusers,
institutions?
 
Please come and spend the day exploring some of these issues with
our panel of experienced speakers. Whether you're planning for the
beginnings of an electronic library, or are well into the
development of a virtual library, you will find valuable insights
and experiences from these four speakers.
 
 
 
 
SUSAN LEE
Harvard University
Harvard College Library
Associate Librarian for Administrative
Services
 
Charting a Course for the Electronic Future:
Organizational Change and the Reference Function
 
New technologies, increased multidisciplinary research, the rapid
expansion in the quantity and variety of evidence needed for
research, rising costs and limited resources, and the increasing
sophistication required to navigate a complex system of research
resources are some of the elements of change compelling libraries
to explore new ways to organize and manage themselves.  Although it
is unlikely that all research library reference programs will have
identical responses to the environmental changes sweeping through
the academy, there are a number of identifiable patterns emerging.
And although every library's experience is unique, Harvard's
experience is in some sense generic and addresses issues common to
many research library environments.
 
 
 
ELIZABETH BENTLEY MENNA
The New York Public Library
The Research Libraries
Assistant Director for Services for The Science,
Industry and Business Library (SIBL)
 
 
The Future is Here
 
 
In November 1995, The New York Public Library will open its new
Science, Industry and Business Library (SIBL).  The new facility
will be very much an electronic one.  Close to 200 workstations
will enable users to consult electronic resources, ranging from The
Library's online catalog to cutting-edge multimedia programs.  A
100 workstation Electronic Information Center, an Electronic
Information Training Center, and reading room tabletops wired for
laptop docking are all parts of the program.  As construction goes
on, planning has been intense for reference services in the new
facility.  At the same time service has continued at the existing
site.  This presentation will discuss services for the new facility
as well as the implementation of change in services at the existing
facility, changes in staff roles and assignments, and the
identification of training needs and the development and
implementation of a training program to meet those needs.
 
 
 
BARBARA RICHARDS
Carnegie Mellon University
Associate University Librarian
 
 
Managing Reference Services in the Electronic Library: Navigating
Our Course or Adrift in the Sea of Change?
 
 
Libraries, including Carnegie Mellon University, are being buffeted
about by the winds of change.  Have we charted the course we would
like to take?  Or are we still along the shoreline where the waves
of technological, economic and managerial changes wash over us.
For over 20 years Carnegie Mellon University Libraries have been
developing a technological infrastructure to assist users in
accessing and retrieving information using computing technologies.
This change in focus from owning to borrowing and paper to
electronic has been slow, but steady.  As the campus evolved to a
complete client/server architecture for computing, so have the
Libraries.  Recently Project Mercury brought us a  Library
Information System (LIS) that introduced a new, complex and
sophisticated dimension to providing reference service, including
the delivery of bit-mapped images to users desktop.
 
Carnegie Mellon University Libraries are actively developing
several projects to help us understand the nature of the use of
electronic documents.  Reference staff have already had to cope
with introducing a Motif based graphical user interface for
accessing library information and browsing page images.  Now they
will need to be prepared to help users with the additional complex
technology and network of resources on the World Wide Web, using
software such as MOSAIC or Netscape.  Adding the TQM initiative and
the shrinking resource dollars to this new technologic
infrastructure makes providing reference service in the electronic
library a challenging course to both chart and navigate.
 
 
 
MARTY SCHLABACH
Cornell University
Mann Library
Information Services Coordinator
 
Providing Assistance to the Remote User
 
 
Libraries have exploited the rapid developments in computing,
telecommunications and networking by providing in-library access to
an ever expanding array of electronic resources.  As academic
institutions install high-speed networks throughout their campuses
and as access to the Internet expands, faculty, staff and students
are no longer required to come to the library to utilize much of
this electronic information.  Traditional reference services have
been designed to meet the needs of the patron who is within sight
of the reference desk.  What changes in services, staffing
structure, staff expertise and technical infrastructure are needed
to provide reference assistance for the remote user in addition to
the in-library patron?
 
 
 
 
 
                    THE SUNY/OCLC NETWORK PRESENTS
                   CURRENT ISSUES IN REFERENCE SERVICES
                             REGISTRATION FORM
 
          MANAGING REFERENCE SERVICES IN THE ELECTRONIC LIBRARY:
                     PLANNING FOR A VIRTUAL CERTAINTY
 
                               April 7, 1995
                              10:00am-4:00pm
 
                          DONNELL LIBRARY CENTER
                            20 West 53rd Street
                            New York, New York
 
Name_________________________________________________________________
 
Address_______________________________________________________________
 
Phone #________________________  OCLC Symbol (If applicable) ______________
 
Institution______________________________________________________________
 
 
Full member-SUNY/OCLC Network___________$40.00 per person
 
All other institutions_______________________$55.00 per person
 
     PAYMENT OPTIONS:
 
     [   ]  CHECK PAYABLE TO:  State University of New York-OCLC
 
     [   ]  PURCHASE ORDER PAYABLE TO:  State University of New York-OCLC
 
     [   ]  BILL TO SUNY/OCLC ACCOUNT:  ________ (3-Letter Symbol)
 
Registration forms must be received by March 29, 1995.  To receive a refund,
you must contact the Network by Wednesday, April 5, 1995.
 
Please duplicate this form as necessary.  Use one registration form for each
registrant.
 
                         Send To:
                         Nancy Steele
                         The SUNY/OCLC Network
                         State University Plaza
                         Albany, NY 12246
                         (518) 443-5444 or (800) 342-3353
                         FAX - (518) 432-4346
                         [log in to unmask]

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June 2007, Week 4
June 2007, Week 3
June 2007, Week 2
June 2007, Week 1
May 2007, Week 5
May 2007, Week 4
May 2007, Week 3
May 2007, Week 2
May 2007, Week 1
April 2007, Week 4
April 2007, Week 3
April 2007, Week 2
April 2007, Week 1
March 2007, Week 5
March 2007, Week 4
March 2007, Week 3
March 2007, Week 2
March 2007, Week 1
February 2007, Week 4
February 2007, Week 3
February 2007, Week 2
February 2007, Week 1
January 2007, Week 5
January 2007, Week 4
January 2007, Week 3
January 2007, Week 2
January 2007, Week 1
December 2006, Week 5
December 2006, Week 4
December 2006, Week 3
December 2006, Week 2
December 2006, Week 1
November 2006, Week 5
November 2006, Week 4
November 2006, Week 3
November 2006, Week 2
November 2006, Week 1
October 2006, Week 5
October 2006, Week 4
October 2006, Week 3
October 2006, Week 2
October 2006, Week 1
September 2006, Week 5
September 2006, Week 4
September 2006, Week 3
September 2006, Week 2
September 2006, Week 1
August 2006, Week 5
August 2006, Week 4
August 2006, Week 3
August 2006, Week 2
August 2006, Week 1
July 2006, Week 5
July 2006, Week 4
July 2006, Week 3
July 2006, Week 2
July 2006, Week 1
June 2006, Week 5
June 2006, Week 4
June 2006, Week 3
June 2006, Week 2
June 2006, Week 1
May 2006, Week 5
May 2006, Week 4
May 2006, Week 3
May 2006, Week 2
May 2006, Week 1
April 2006, Week 4
April 2006, Week 3
April 2006, Week 2
April 2006, Week 1
March 2006, Week 5
March 2006, Week 4
March 2006, Week 3
March 2006, Week 2
March 2006, Week 1
February 2006, Week 4
February 2006, Week 3
February 2006, Week 2
February 2006, Week 1
January 2006, Week 5
January 2006, Week 4
January 2006, Week 3
January 2006, Week 2
January 2006, Week 1
December 2005, Week 5
December 2005, Week 4
December 2005, Week 3
December 2005, Week 2
December 2005, Week 1
November 2005, Week 5
November 2005, Week 4
November 2005, Week 3
November 2005, Week 2
November 2005, Week 1
October 2005, Week 5
October 2005, Week 4
October 2005, Week 3
October 2005, Week 2
October 2005, Week 1
September 2005, Week 5
September 2005, Week 4
September 2005, Week 3
September 2005, Week 2
September 2005, Week 1
August 2005, Week 5
August 2005, Week 4
August 2005, Week 3
August 2005, Week 2
August 2005, Week 1
July 2005, Week 5
July 2005, Week 4
July 2005, Week 3
July 2005, Week 2
July 2005, Week 1
June 2005, Week 5
June 2005, Week 4
June 2005, Week 3
June 2005, Week 2
June 2005, Week 1
May 2005, Week 5
May 2005, Week 4
May 2005, Week 3
May 2005, Week 2
May 2005, Week 1
April 2005, Week 5
April 2005, Week 4
April 2005, Week 3
April 2005, Week 2
April 2005, Week 1
March 2005, Week 5
March 2005, Week 4
March 2005, Week 3
March 2005, Week 2
March 2005, Week 1
February 2005, Week 4
February 2005, Week 3
February 2005, Week 2
February 2005, Week 1
January 2005, Week 5
January 2005, Week 4
January 2005, Week 3
January 2005, Week 2
January 2005, Week 1
December 2004, Week 5
December 2004, Week 4
December 2004, Week 3
December 2004, Week 2
December 2004, Week 1
November 2004, Week 5
November 2004, Week 4
November 2004, Week 3
November 2004, Week 2
November 2004, Week 1
October 2004, Week 5
October 2004, Week 4
October 2004, Week 3
October 2004, Week 2
October 2004, Week 1
September 2004, Week 5
September 2004, Week 4
September 2004, Week 3
September 2004, Week 2
September 2004, Week 1
August 2004, Week 5
August 2004, Week 4
August 2004, Week 3
August 2004, Week 2
August 2004, Week 1
July 2004, Week 5
July 2004, Week 4
July 2004, Week 3
July 2004, Week 2
July 2004, Week 1
June 2004, Week 5
June 2004, Week 4
June 2004, Week 3
June 2004, Week 2
June 2004, Week 1
May 2004, Week 4
May 2004, Week 3
May 2004, Week 2
May 2004, Week 1
April 2004, Week 5
April 2004, Week 4
April 2004, Week 3
April 2004, Week 2
April 2004, Week 1
March 2004, Week 5
March 2004, Week 4
March 2004, Week 3
March 2004, Week 2
March 2004, Week 1
February 2004, Week 5
February 2004, Week 4
February 2004, Week 3
February 2004, Week 2
February 2004, Week 1
January 2004, Week 5
January 2004, Week 4
January 2004, Week 3
January 2004, Week 2
January 2004, Week 1
December 2003, Week 5
December 2003, Week 4
December 2003, Week 3
December 2003, Week 2
December 2003, Week 1
November 2003, Week 5
November 2003, Week 4
November 2003, Week 3
November 2003, Week 2
November 2003, Week 1
October 2003, Week 5
October 2003, Week 4
October 2003, Week 3
October 2003, Week 2
October 2003, Week 1
September 2003, Week 5
September 2003, Week 4
September 2003, Week 3
September 2003, Week 2
September 2003, Week 1
August 2003, Week 5
August 2003, Week 4
August 2003, Week 3
August 2003, Week 2
August 2003, Week 1
July 2003, Week 5
July 2003, Week 4
July 2003, Week 3
July 2003, Week 2
July 2003, Week 1
June 2003, Week 5
June 2003, Week 4
June 2003, Week 3
June 2003, Week 2
June 2003, Week 1
May 2003, Week 5
May 2003, Week 4
May 2003, Week 3
May 2003, Week 2
May 2003, Week 1
April 2003, Week 5
April 2003, Week 4
April 2003, Week 3
April 2003, Week 2
April 2003, Week 1
March 2003, Week 5
March 2003, Week 4
March 2003, Week 3
March 2003, Week 2
March 2003, Week 1
February 2003, Week 4
February 2003, Week 3
February 2003, Week 2
February 2003, Week 1
January 2003, Week 5
January 2003, Week 4
January 2003, Week 3
January 2003, Week 2
January 2003, Week 1
December 2002, Week 5
December 2002, Week 4
December 2002, Week 3
December 2002, Week 2
December 2002, Week 1
November 2002, Week 5
November 2002, Week 4
November 2002, Week 3
November 2002, Week 2
November 2002, Week 1
October 2002, Week 5
October 2002, Week 4
October 2002, Week 3
October 2002, Week 2
October 2002, Week 1
September 2002, Week 5
September 2002, Week 4
September 2002, Week 3
September 2002, Week 2
September 2002, Week 1
August 2002, Week 5
August 2002, Week 4
August 2002, Week 3
August 2002, Week 2
August 2002, Week 1
July 2002, Week 5
July 2002, Week 4
July 2002, Week 3
July 2002, Week 2
July 2002, Week 1
June 2002, Week 5
June 2002, Week 4
June 2002, Week 3
June 2002, Week 2
June 2002, Week 1
May 2002, Week 5
May 2002, Week 4
May 2002, Week 3
May 2002, Week 2
May 2002, Week 1
April 2002, Week 5
April 2002, Week 4
April 2002, Week 3
April 2002, Week 2
April 2002, Week 1
March 2002, Week 5
March 2002, Week 4
March 2002, Week 3
March 2002, Week 2
March 2002, Week 1
February 2002, Week 4
February 2002, Week 3
February 2002, Week 2
February 2002, Week 1
January 2002, Week 5
January 2002, Week 4
January 2002, Week 3
January 2002, Week 2
January 2002, Week 1
December 2001, Week 5
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December 2001, Week 3
December 2001, Week 2
December 2001, Week 1
November 2001, Week 5
November 2001, Week 4
November 2001, Week 3
November 2001, Week 2
November 2001, Week 1
October 2001, Week 5
October 2001, Week 4
October 2001, Week 3
October 2001, Week 2
October 2001, Week 1
September 2001, Week 5
September 2001, Week 4
September 2001, Week 3
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September 2001, Week 1
August 2001, Week 5
August 2001, Week 4
August 2001, Week 3
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August 2001, Week 1
July 2001, Week 5
July 2001, Week 4
July 2001, Week 3
July 2001, Week 2
July 2001, Week 1
June 2001, Week 5
June 2001, Week 4
June 2001, Week 3
June 2001, Week 2
June 2001, Week 1
May 2001, Week 5
May 2001, Week 4
May 2001, Week 3
May 2001, Week 2
May 2001, Week 1
April 2001, Week 5
April 2001, Week 4
April 2001, Week 3
April 2001, Week 2
April 2001, Week 1
March 2001, Week 5
March 2001, Week 4
March 2001, Week 3
March 2001, Week 2
March 2001, Week 1
February 2001, Week 4
February 2001, Week 3
February 2001, Week 2
February 2001, Week 1
January 2001, Week 5
January 2001, Week 4
January 2001, Week 3
January 2001, Week 2
January 2001, Week 1
December 2000, Week 5
December 2000, Week 4
December 2000, Week 3
December 2000, Week 2
December 2000, Week 1
November 2000, Week 5
November 2000, Week 4
November 2000, Week 3
November 2000, Week 2
November 2000, Week 1
October 2000, Week 5
October 2000, Week 4
October 2000, Week 3
October 2000, Week 2
October 2000, Week 1
September 2000, Week 5
September 2000, Week 4
September 2000, Week 3
September 2000, Week 2
September 2000, Week 1
August 2000, Week 5
August 2000, Week 4
August 2000, Week 3
August 2000, Week 2
August 2000, Week 1
July 2000, Week 5
July 2000, Week 4
July 2000, Week 3
July 2000, Week 2
July 2000, Week 1
June 2000, Week 5
June 2000, Week 4
June 2000, Week 3
June 2000, Week 2
June 2000, Week 1
May 2000, Week 5
May 2000, Week 4
May 2000, Week 3
May 2000, Week 2
May 2000, Week 1
April 2000, Week 5
April 2000, Week 4
April 2000, Week 3
April 2000, Week 2
April 2000, Week 1
March 2000, Week 5
March 2000, Week 4
March 2000, Week 3
March 2000, Week 2
March 2000, Week 1
February 2000, Week 5
February 2000, Week 4
February 2000, Week 3
February 2000, Week 2
February 2000, Week 1
January 2000, Week 5
January 2000, Week 4
January 2000, Week 3
January 2000, Week 2
January 2000, Week 1
December 1999, Week 5
December 1999, Week 4
December 1999, Week 3
December 1999, Week 2
December 1999, Week 1
November 1999, Week 5
November 1999, Week 4
November 1999, Week 3
November 1999, Week 2
November 1999, Week 1
October 1999, Week 5
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October 1999, Week 3
October 1999, Week 2
October 1999, Week 1
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May 1999, Week 2
May 1999, Week 1
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April 1999, Week 3
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March 1999, Week 4
March 1999, Week 3
March 1999, Week 2
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February 1999, Week 2
February 1999, Week 1
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January 1999, Week 3
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January 1999, Week 1
December 1998, Week 5
December 1998, Week 4
December 1998, Week 3
December 1998, Week 2
December 1998, Week 1
November 1998, Week 5
November 1998, Week 4
November 1998, Week 3
November 1998, Week 2
November 1998, Week 1
October 1998, Week 5
October 1998, Week 4
October 1998, Week 3
October 1998, Week 2
October 1998, Week 1
September 1998, Week 5
September 1998, Week 4
September 1998, Week 3
September 1998, Week 2
September 1998, Week 1
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August 1998, Week 4
August 1998, Week 3
August 1998, Week 2
August 1998, Week 1
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July 1998, Week 4
July 1998, Week 3
July 1998, Week 2
July 1998, Week 1
June 1998, Week 5
June 1998, Week 4
June 1998, Week 3
June 1998, Week 2
June 1998, Week 1
May 1998, Week 5
May 1998, Week 4
May 1998, Week 3
May 1998, Week 2
May 1998, Week 1
April 1998, Week 5
April 1998, Week 4
April 1998, Week 3
April 1998, Week 2
April 1998, Week 1
March 1998, Week 5
March 1998, Week 4
March 1998, Week 3
March 1998, Week 2
March 1998, Week 1
February 1998, Week 4
February 1998, Week 3
February 1998, Week 2
February 1998, Week 1
January 1998, Week 5
January 1998, Week 4
January 1998, Week 3
January 1998, Week 2
January 1998, Week 1
December 1997, Week 5
December 1997, Week 4
December 1997, Week 3
December 1997, Week 2
December 1997, Week 1
November 1997, Week 5
November 1997, Week 4
November 1997, Week 3
November 1997, Week 2
November 1997, Week 1
October 1997, Week 5
October 1997, Week 4
October 1997, Week 3
October 1997, Week 2
October 1997, Week 1
September 1997, Week 5
September 1997, Week 4
September 1997, Week 3
September 1997, Week 2
September 1997, Week 1
August 1997, Week 5
August 1997, Week 4
August 1997, Week 3
August 1997, Week 2
August 1997, Week 1
July 1997, Week 5
July 1997, Week 4
July 1997, Week 3
July 1997, Week 2
July 1997, Week 1
June 1997, Week 5
June 1997, Week 4
June 1997, Week 3
June 1997, Week 2
June 1997, Week 1
May 1997, Week 5
May 1997, Week 4
May 1997, Week 3
May 1997, Week 2
May 1997, Week 1
April 1997, Week 5
April 1997, Week 4
April 1997, Week 3
April 1997, Week 2
April 1997, Week 1
March 1997, Week 5
March 1997, Week 4
March 1997, Week 3
March 1997, Week 2
March 1997, Week 1
February 1997, Week 4
February 1997, Week 3
February 1997, Week 2
February 1997, Week 1
January 1997, Week 5
January 1997, Week 4
January 1997, Week 3
January 1997, Week 2
January 1997, Week 1
December 1996, Week 5
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December 1996, Week 3
December 1996, Week 2
December 1996, Week 1
November 1996, Week 5
November 1996, Week 4
November 1996, Week 3
November 1996, Week 2
November 1996, Week 1
October 1996, Week 5
October 1996, Week 4
October 1996, Week 3
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October 1996, Week 1
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September 1996, Week 4
September 1996, Week 3
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September 1996, Week 1
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August 1996, Week 3
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June 1996, Week 2
June 1996, Week 1
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May 1996, Week 4
May 1996, Week 3
May 1996, Week 2
May 1996, Week 1
April 1996, Week 5
April 1996, Week 4
April 1996, Week 3
April 1996, Week 2
April 1996, Week 1
March 1996, Week 5
March 1996, Week 4
March 1996, Week 3
March 1996, Week 2
March 1996, Week 1
February 1996, Week 5
February 1996, Week 4
February 1996, Week 3
February 1996, Week 2
February 1996, Week 1
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January 1996, Week 4
January 1996, Week 3
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January 1996, Week 1
December 1995, Week 5
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June 1995, Week 4
June 1995, Week 3
June 1995, Week 2
June 1995, Week 1
May 1995, Week 5
May 1995, Week 4
May 1995, Week 3
May 1995, Week 2
May 1995, Week 1
April 1995, Week 5
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April 1995, Week 2
April 1995, Week 1
March 1995, Week 5
March 1995, Week 4
March 1995, Week 3
March 1995, Week 2
March 1995, Week 1
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February 1995, Week 4
February 1995, Week 3
February 1995, Week 2
February 1995, Week 1
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January 1995, Week 4
January 1995, Week 3
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December 1994, Week 5
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December 1994, Week 3
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