I have a copy of one that might be the video you are looking for:
     Questions of health: Trigger Tapes on the Health Care Reference
     Interview  cost $30.00 US

     contact Maureen Carlton  1-425-450-1779
     Kings county Medical Reference Library
300 Eigth Ave. North, Seattle, WA 98109-5191
fax: 206-464-7481   [log in to unmask]

Cheers Caren


______________________________ Reply Separator _________________________________
Subject: ?Video on consumer health reference questions
Author:  Medical Libraries Discussion List
<[log in to unmask]> at internet
Date:    18/06/97 12:50 PM


Several years ago, I saw a video about the do's and don't of answering
consumer health  reference questions from the public.  The film had a
segment about an elderly man calling the public library and wanting some
information about a drug that the doctor had prescribed.  The librarian had
trouble understanding him because the man had trouble speaking English
(English was his second language).  The librarian was trying to identify the
drug in the PDR.  Does anyone remember this video and anything about where
we could get a copy?  I appreciate any help!  Please contact me directly.
Thanks.
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Dixie Fulton Williamson
HS Library Saint Thomas Health Services
Box 380  Nashville, TN  37202-0380
phone: 615-222-6892; fax: 615-222-6765
[log in to unmask]
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