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COMMUNET Home

COMMUNET Home

COMMUNET  October 1998, Week 2

COMMUNET October 1998, Week 2

Subject:

Re: Technology projects and failure

From:

Susan Ramos <[log in to unmask]>

Reply-To:

Community and Civic Network discussion list <[log in to unmask]>

Date:

Wed, 14 Oct 1998 11:23:58 -0500

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (58 lines)

I think failure is a broad term.  There is equipment failure, failure to
purchase equipment that will take you into a couple of years without having
to be upgraded.  I think probably one of the most important definitions of
the term "failure" is the lack of local communities to utilize resources
within their community, such as staff located in different areas who
maintain and operate networks that can team up to form an information
technology team instead of paying an outsider.  That is what is happening
in our area with a very beginner network being implemented.  Our county has
a team of four individuals; myself, the Systems Administrator of the City
Police Department and two systems administrators of the County Sheriff's
Department.  We have been involved in the overall planning and
implementation of our network utilizing a diverse group of citizens of our
community who are experts in technology and networking.  Until now things
seemed to be running smoothly.  However, suddenly, a group who was on a
mission to be "first" in advanced technology in our area, got a bit jealous
and, through politics, arranged for our county to pay them for their
internet person's services as a computer network consultant.

Without going into all the examples of how poorly this person planned their
use of technology and services including video conferencing (a limit of 20
miles!) a "technology war" is at hand over who is more qualified to run
this network, who had the most stake in it, and ultimately who will
actually run ours; a group of four who have first hand knowledge of the
benefits of technology in communication, or one internet person who is not
qualified to do networking or fiber optics installation.

After all my research in community networking, I believe that poor planning
and "turf wars" are a great example of failure.  Let's see in a year
whether our elected officials decided to succeed or fail.

Susan

 At 12:41 PM 10/13/98 -0800, you wrote:
>I am working on a presentation about why technology projects fail. If you
>would like to share any stories or opinions, please email me (not the
>mailing lists).
>
>I'm asking myself the same questions that you may be: what kind of computer
>project? Is the Y2K problem a sign of failure or what? And what does failure
>mean and from what point of view would you describe it?
>
>Since I am just starting with only my own knowledge of failures in a grant
>program that I ran, I'm open to changing my thinking and even the phrasing
>of the problem. The talk I give will be in early November at a conference on
>utopian and dystopian views of technology, held in Los Angeles.
>
>I'll post a general report after the conference.
>
>Thanks for considering this request.
>
>Steve Cisler
>4415 Tilbury Drive, San Jose, CA 95130
>[log in to unmask]
>http://home.inreach.com/cisler
>(408) 379 9076
>
>

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