In a message dated 09/17/1999 3:15:03 PM Eastern Daylight Time,
[log in to unmask] writes:
<< Servicing of the Nicolet Vascular VasoGuard, including parts and
supplies, is provided by the Nicolet Vascular factory in Golden,
Colorado. Doppler transducers, PPG sensors, etc. are shipped from Golden
CO within 24 hours of the order received. According to our records two
Doppler transducers for the VasoGuard were ordered by Western
Pennsylvania Hospital at two different dates in 1998. These were shipped
on the same days that the orders were received by us. As you are aware
Ms. Pirt, your unit was not purchased from Nicolet Vascular and attempts
to obtain a probe from a source other than Nicolet may have resulted in
your delay. Please feel free to contact me with your concerns.
Apologies to flownetters, but I felt that this accusation of delayed
service necessitated this response.
[log in to unmask]
This is totally inappropriate.