We use FreshService and have been very happy with it.

On Mon, May 22, 2023 at 1:22 PM Lee Ciambra, Suzanne <
[log in to unmask]> wrote:

> We're currently using an open source ticket system for our help desk and
> are looking to upgrade to something with additional features or more
> functionality. Curious what others are using. Any recommendations (or bad
> reviews) are appreciated.
> Thanks,
> Suzanne
> --
> Digital Learning Specialist
> Technology Department Coordinator
> She/Her/Hers
> Set up a meeting here <https://calendly.com/suzanneleeciambra>
>
> -----------------------------------------------------------------------
>
> Search <http://list.uvm.edu/archives/school-it.html> the SCHOOL-IT Archive
>
> Manage <http://list.uvm.edu/cgi-bin/wa?SUBED1=SCHOOL-IT&A=1> your
> Subscription to SCHOOL-IT
>


-- 
Scott Marshia
CCSU IT Director
802-684-3801 x210