We use FreshService and have been very happy with it.

On Mon, May 22, 2023 at 1:22 PM Lee Ciambra, Suzanne <[log in to unmask]> wrote:

We're currently using an open source ticket system for our help desk and are looking to upgrade to something with additional features or more functionality. Curious what others are using. Any recommendations (or bad reviews) are appreciated. 

Thanks,

Suzanne

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Digital Learning Specialist

Technology Department Coordinator

She/Her/Hers

Set up a meeting here

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Scott Marshia

CCSU IT Director

802-684-3801 x210

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