Good morning all,

Has anyone else experienced irregularities with the Hapara Teacher Dashboard and monitoring their student's browser tabs and current screen in Highlights after students have taken an exam that utilizes a lockdown browser?

We are using the Renaissance lockdown browser for STAR testing. During testing the lockdown browser appears to end critical tasks for the student's Hapara Highlights Extension. When the test finishes and the lockdown browser closes the extension never fully recovers. We have a ticket in with Hapara, but it seems like this is the first they are hearing of this type of problem. I'm assuming that other lockdown browsers (running from a logged in session, not kiosk) create similar issues for the Hapara Highlights extension, but I don't have a way to test that theory.

Best,

Mark

Mark Maitner

Network Administrator

Technology

Essex Westford School District

Essex, VT 05452

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(802)857-7130

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