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Interesting, Melissa.  A number of us here at Eglin had almost the
exact same reactions to the survey -- it looked very much as if the
surveyors had some items in mind & more or less the heck with
anything else.  What with the number of unannounced visits they've
been doing lately, definitely sounds as though they have some
"internal business items" that are the buzzwords for this go-round. :)

Bill N.

 ----------
From: Hudak, Melissa

        I just recently went through my first JCAHO survey.  It was quite an
experience and I was surprised at how different it was from what I'd been
told to expect.  I think my first clue that the process had changed

been told to expect.  From what I've been told by other, more experienced,
members of our IM team it seemed as if the surveyors have been told what to
zero in on and that is what they are doing.  One of our managers commented
that he'd never been through a survey with such an obvious agenda--the
surveyors know what they are looking for and won't be distracted by anything


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