since I can not locate this through serhold perhaps one of you can help me. I need a case study from Briefings on JCAHO april 2001 on NEW jersey hospital reduces restraint use through cultural change. if you have and could fax a non cost copy to my colleague at 207-626-1537 most appreciated. Cora Damon Health Sciences Library MaineGeneral Medical Center 149 North St. Waterville, Me. 04901 207-872-1224 fax 207-872-1460 [log in to unmask] "The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn." Alvin Toffler.