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Please note the following workshop is available to the UVM community:

TTY-Relay Customer Service
Nora Kennedy, VTRS Outreach Coordinator
VTRS (Vermont Telecommunications Relay Service) is a public service
offered to all Vermonters.  The VTRS provides a communications link for
deaf, deaf-blind, hard-of-hearing and speech-disabled people with
hearing people.  In this workshop you will learn, through observation
and demonstration:
 how the service works
 who uses it
 how hearing people can use the relay to call a deaf or hard-of-hearing
customer back
 relay call etiquette
 common "communication breakdown" areas
 other services included in VTRS, such as voice carry-over (VCO) and
hearing carry-over (HCO)
02TWFER1
October 2, Tuesday, 2:00 - 3:30 PM
Memorial Lounge

If you are faculty or staff at UVM, please register by email at
[log in to unmask] or 656-5800.  All others may register by calling
656-3368.

Please visit our website to find out about other exciting events:
http://www.uvm.edu/~aaeo/ddam20012.html

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Kristin Wright
AA/EO Compliance Specialist
Office of Affirmative Action
University of Vermont
428 Waterman Building
Burlington, VT 05405
E-mail: [log in to unmask]
Phone: (802)656-3368
Fax: (802)656-8223
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