We have had FirstClass in our SU for a number of years for email and conferencing (news and discussion areas) - first as WAN only and so teachers and staff also had govnet addresses for "outside email". We have moved from Govnet, but kept the domain name and any old mail from govnet addressed can be delivered to users' FirstClass mailboxes by pointing the domain name to our FirstClass server and adding the alias to their profile. When they either are done or want to stop mail from that address, the alias can be deleted and the user carries on. FirstClass also allows you to assign users to different domain names, for instance, our high school student use a different domain name. Leaving govnet did mean losing the free dial-up but I found that I was increasingly supporting teacher's families use which may not have been primarily educational in nature. These were often time consuming, off hours types of support. I don't feel too bad suggesting a $9.95/month dialup (access only) account from VTel and the ISP can provide the support directly as needed. I have always found FirstClass easy to administer but also full of neat features that seem particularly good for teachers. Almost all new hires take to it with minimal training and our administrators have insisted on its use which means participation is very high. The cross platform client and web browser access make it available to anyone everywhere so there are no real excuses for not using it. FirstClass also provides a real seamless interface to producing and maintaining web pages.