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My hospital is preparing for ISO certification.  Has any library gone through
ISO certification?  I am looking for information on the experience, process, any
comments, etc.  How did it impact the library?

Thanks,
Halyna

Halyna Liszczynskyj, MLS
Director of Library Services
St. Elizabeth Medical Center
2209 Genesee Street
Utica, NY  13501
(315) 798-8381
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