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Is anyone aware of a hospital that has initated a successful Patient
Satisfaction Improvement Program? We are looking specifically for those key
issues that should be addressed first when trying to improve.

thank. Have a good weekend and happy Fathers' Day!!

Cleo Pappas, MLIS
Zitek Medical Library
La Grange Memorial Hospital
La Grange, IL 60525
Tel: 708.352.1200 Ext. 4851
Fax: 708.352.6072
E-mail: [log in to unmask]

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