Please contact me via email if anyone has recently worked on identifying "critical success factors" for either library services or
Continuing medical education services. Looking for measurement ideas in relation to identified "critical success factors".
Ann B. Laliotes, MLS
Director of Library & CME Services
St Mary Medical Center
Langhorne, PA 19047
Telephone: 215-710-2012 (new number) starting
Fax: 215-710-6453 (new number) 6/24/03
"Your link to evidence-based information and education" "Hospital librarians...because not all patients are textbook cases"
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