Please contact me via email if anyone has recently worked on identifying "critical success factors" for either library services or

Continuing medical education services.  Looking for measurement ideas in relation to identified "critical success factors".



Ann B. Laliotes, MLS

Director of Library & CME Services

St Mary Medical Center

Langhorne-Newtown Road

Langhorne, PA  19047

Telephone: 215-710-2012 (new number) starting

Fax: 215-710-6453        (new number)  6/24/03

Email: [log in to unmask]

    "Your link to evidence-based information and  education"    "Hospital librarians...because not all patients are textbook cases"


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