Computers 'hamper the workplace'
BBC News UK Edition
Thursday, 20 November, 2003, 10:06 GMT

Computer systems at work are not working
as they should, despite costing millions, a

report says.

The problem lies with people rather than
the systems themselves, concludes the
iSociety think-tank.

Workers do not have enough guidance about
technology, support staff are cut off from
other staff and managers are "naive", said
the year-long study.

This contributes to "endemic annoyance"
with computers which can be avoided with
better understanding.