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Computers 'hamper the workplace'
BBC News UK Edition
Thursday, 20 November, 2003, 10:06 GMT


Computer systems at work are not working
as they should, despite costing millions, a

report says.


The problem lies with people rather than
the systems themselves, concludes the
iSociety think-tank.


Workers do not have enough guidance about
technology, support staff are cut off from
other staff and managers are "naive", said
the year-long study.


This contributes to "endemic annoyance"
with computers which can be avoided with
better understanding.

...
http://news.bbc.co.uk/1/hi/technology/3283535.stm