I have also been approached to have people pay their taxes on-line. There
are 2 major reasons I don't allow it. First of all, I don't like to
have our checking account information "out there". I know it is on all of
our checks but it just doesn't sit right with me. The second, and biggest
reason, is that with approx 7,000 parcels it would be a nightmare to track
payments. What if I "assume" that I know a payment goes to a
specific account and I'm wrong??!! They wouldn't be sending in their
tax slip or giving us a check with their address on it to double check
ourselves. It could create an accounting nightmare! And if I offer it
to one person I must offer it to everyone. It would become a daily task of
going on-line to look at our account and then make the necessary entries in our
offices to record that payment. Way to time consuming. Instead we
offer an electronic payment which we initate on tax day which takes the money
from their account as opposed to them sending it to us.
Does anyone allow their taxpayers to pay taxes on
line? I do not mean charge them to a credit card but by electronic
transfer from their account to the City's.
I have a taxpayer who feels he should be allowed
to have the City's account number so when he has extra money he can apply it
towards his taxes.
I am totally green to this method and am curious
if other towns are. If so, do you think it is effective? Does it
cost the City extra money? Is the posting of accounts a nightmare?
Does it save money?
I guess I am looking for some of the pros and
cons if it is done out there.
Thanks for your help