Colleagues: Three items are on my mind and wonder if you want to be aware of these: 1. we have been experiencing a very slow PubMed load time several mornings and various times in the day the past two weeks. This morning 30 March and yesterday, PubMed is our home page when we do to IE6 and it has been very slow to load. I sent custserv a note about it and thought NLM had resolved the problem last week. Others throughout the country replied to my note that they were having the same trouble. 2. We donated back issues of West J Med to NLM some months ago with the thought that West J Med was to be full-text online in PubMed. This morning we need 1991 articles and I note West J Med is not showing as full-text on PubMed. Any ideas what the lag time for that will be? 3. We were asked to edit our Docline record to show we reciprocate electronic document delivery. I hope that shows for you if you look as SCUGRW. We have been sending 95% of our ILLs loans to others as PDF and TIFF. We have been getting only 40% the same method in return borrowing. Looking at requesting library Docline records we find too many are requesting edd and do not say they can deliver the same. I encourage you to get the technology you need to perform reciprocal edd. We are now checking library requests for edd loans and if you can not reciprocate in kind, we are referring on your request. Other librarians commented to me about such over a year ago. You will see articles in National Network where I have asked librarians to upgrade to edd technology. I believe each of us will have to make the decision whether we choose to honor edd requests from libraries that can not or do not reciprocate in kind. Thomas Hill, Librarian tel. 864-227-4851 Self Regional Healthcare fax. 864-227-4838 1325 Spring St., Greenwood, SC 29646 Confidential: This electronic message and all contents contain information from Self Regional Healthcare which may be privileged, confidential or otherwise protected from disclosure. The information is intended to be for the addressee only. If you are not the addressee, any disclosure, copy, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify the sender and destroy the original message and all copies.