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Dear Medlibbers:

To what extent, if any, does the Library in your institution contribute
to service excellence?

Of course I know you all know it does, does your institution? And if so
how did/do they measure that? For example, "The Library helped us
achieve Magnet Status", or we are a Baldrige winner because of the
contributions of the Library", and so forth.

Antidotes, testimonials, it would all be good.

Thank you once again, and bless all your collective hearts,


Carol Jones MLS
Salem Hospital
Salem Oregon
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Carol Jones MLS
Salem Hospital Staff Library
X 15377