Vince,

We all share like experiences, fictional or real.  It's amazing how many calls still involve something not being plugged in (and I'm not talking about the user's brain). 

Sorry I couldn't share a single-malt with you at Vermont Fest.  I think Charlie Wilson and I made up for your absence in the bar.

In a message dated 11/4/05 12:26:28 AM, [log in to unmask] writes:


I had hoped to offer an unauthorized Vermont Fest workshop on difficult users, but, alas, I've been too busy dealing with difficult users to make it down to Killington.  And, besides, I didn't feel like leaving Vermont this week. Even for the single-malt scotch that Bryan Schofield promised to get Tom Walz to treat me to.

Tommy Walz