Dear Colleagues, We have staff that are unhappy with the access to ejournals - eg the time it takes to download , access sometimes is only a few years or a year , and we have have recently lost access to Ovid titles via Ebsco due to a misunderstanding of payment - which caused an enormous loss of confidence in the delivery of this product . I need to urgently write a report (or find one ) that summarises the pros and cons of online journal management - so that management understand the nature and issues that we as librarians have to deal with when working with this product . That it is not perfect and often not a substitute for print. I would love to hear other peoples expereiences and comments. Many Thnaks Cleo. Cleo Wilkinson Librarian Sullivan Nicolaides Pathology PO Box 344 Indooroopilly QLD 4068 AUSTRALIA ph: 61 7 3377 8525 fax: 61 7 3377 8737 email: [log in to unmask]