Dear Medlibbers: An internal medicine faculty member asked me for "recommended" book titles for teaching Quality Improvement/Process Improvement. I've checked bibliographies of QI/PI articles, searched Google for course reading lists, and looked at JCAHCO, IOM, and IHI website publication lists. Can anyone tell me which books are used at your institution, or give me other suggestions? Thank you very, very much -- Barbara Mercer, MLIS Austin Medical Education Programs Medical Librarian Seton Medical Library at Brackenridge Hospital 601 E. 15th St., Suite POB 126 Austin, TX 78701 Tel. (512) 324-7000 ext. 77449 Fax (512) 324-7654 E-mail: [log in to unmask] or [log in to unmask]