Dear medlibers,

Could you please help me to get the full test of the following articles?

1. The impact of operational failures on hospital nurses and their
patients   "J. of operations management" Apr. 2004 22 151-169.

2. When problem solving prevents organizational learning. "J of
organizational change management" 2002 15(2) 122-137. 

Pubmed is not indexed these articles.  Google has only the abstracts.

Your help is greatly appreciated. 

Liza Zigelbaum MLS 
Director Medical Library 
Kingsbrook Jewish Medical Center 
Tel: 718.604-5689 
Fax: 718.604-5539 
e-mail: [log in to unmask] <mailto:[log in to unmask]> 

Better knowledge better patient care.