Make sure that the toner they are using in the copier is Canon toner, and not an aftermarket toner. We have the same problem about 4 years ago when we got our new Canon and it was because they were not using the Canon toner.
Ferrisburgh Ass’t. Town Clerk
Municipal Government Discussion Network [mailto:[log in to unmask]] On Behalf Of Reta Goss
Sent: Wednesday, September 19, 2007 12:54 PM
To: [log in to unmask]
Subject: Cannon Copier
I am using a Cannon Image Runner 3570 for land records. All of a sudden the land records copies can be scratched off the paper and the technicians are baffled. Does anyone else have this machine?