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Microsoft Sharepoint (free) has a free help desk template. ________________________________ From: School Information Technology Discussion on behalf of David Webb Sent: Thu 11/8/2007 4:06 PM To: [log in to unmask] Subject: Request Tracker Is anyone out there using The free program Request Tracker? At first glance it looks like an interesting way to implement a help desk without generating too much paper that gets lost. David ______________________________________________________________ ______________________________________________________________ This email may contain information protected under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone. -- This message has been scanned for viruses and dangerous content by MailScanner, ClamAV and Bitdefender and is believed to be clean.