I don’t have a WM5 device that’s not Verizon, but the problem is consistent on my Verizon Motorola Q, as well as on the few (Verizon) Treo 700wx’s that are used in my department.

-Mickey

From: Discussions about Treo smart phones [mailto:[log in to unmask]] On Behalf Of Geoffrey Duke
Sent: Thursday, December 06, 2007 4:13 PM
To: [log in to unmask]
Subject: Re: Sending Email Problems with WM5

I only have the one Treo 700w. IS this problem occurring on other devices as well? Does anyone have a Windows Mobile 5 device that isn’t a Verizon phone? Would you be willing to work with me to see if it suffers the same behavior?

If I read the signals I’m getting back from my Microsoft contacts, this problem, like problems with any OEM equipment, should be referred to the OEM. Now is that Palm? Or Verizon? Ahh, the finger-pointing possibilities …

:-)

--Geoff

From: Discussions about Treo smart phones [mailto:[log in to unmask]] On Behalf Of Geoffrey Duke
Sent: Monday, December 03, 2007 11:58 AM
To: [log in to unmask]
Subject: Re: Sending Email Problems with WM5

I have reproduced the behavior that Mickey identified on my Treo 700w. Working with Jim Lawson, we’ve been able to perform some traffic analysis and  have determined that Outlook mobile uses SSL (STARTTLS, actually) in its initial connection, but no on subsequent connections.

This explains why it continues to work with the other SMTP providers that Mickey tested, which also allow plaintext password authentication without encryption, but fails with UVM’s server, which requires an encrypted channel to receive a plaintext password.

I’ve posted a description of the problem to an active Windows Mobile forum, where a MS MVP has referred the problem to another expert. This morning, I’m working on formally opening a support issue with Microsoft.

I’ll post an update as soon as there’s anything interesting to report.

--Geoff