Otsuka's Information Resource Center (IRC) is expanding and seeking an Information Specialist/Senior Information Specialist who will be responsible for the following duties: 1. Conduct research to meet user information needs and support decision making by utilizing various internal and external resources in the fields of medical, pharmaceutical, business and government regulations * Perform and coordinate information needs analysis * Translate user information needs into effective search strategies * Perform Internet and online database searches such as Dialog, DataStar, Factiva * Evaluate, analyze, synthesize and deliver research results effectively 2. Track and monitor products and industry trends to provide business intelligence for IRC clients * Work collaboratively with clients to identify and define needs * Establish effective tracking strategies and systems * Disseminate the results through multiple channels including website portals * Regularly assess the effectiveness of tracking systems and implement new solutions * Publish weekly alerts in different subject areas and products 3. Market and promote IRC resources and services * Develop marketing plans and implement systematic client outreach programs * Develop strong relationships with client groups and project teams and seek opportunities for partnerships with clients * Conduct presentations at various meetings and programs * Conduct user survey or focus group interviews to regularly evaluate client needs * Participate in the design, planning and implementation of new services or programs * Develop IRC promotional materials * Prepare the IRC newsletters 4. Develop and conduct user training programs * Analyze and identify user training needs * Develop and implement strategic marketing, communication and training plans to leverage information resources and services provided by IRC * Conduct user training on the use of specialty databases and systems * Establish and implement processes for continuous measurement of training effectiveness 5. Engage in mentoring and cross-training programs * Provide guidance and support to IRC or temporary staff when needed * Train and coach IRC or temporary staff when needed * Participate in cross-training programs to develop knowledge and skills of other job functions 6. Assume key duties in the absence of IRC Senior Manager, such as coordinating staff workload, adjusting timelines, setting priorities, leading complex information projects, handling urgent issues with users and vendors, and coaching. 7. Support IRC activities and other tasks as assigned Requirements: * Master's Degree in Library Science from an ALA accredited program * At least 3-7 years of library or information center experience in pharmaceutical, biotech, medical or chemical industry * Expert knowledge and proficiency with pharmaceutical, medical and business related resources and databases such as Dialog, DataStar, STN, OVID and Factiva * Proven excellent presentation skills * Proven excellent communication, customer service and interpersonal skills * Ability to handle and prioritize multiple tasks * Excellent organizational skills with strong attention to detail * Experience with Inmagic TextWorks and WebPublisherPRO preferred * Capable of working independently as well as collaboratively with fellow team members and clients Otsuka America Pharmaceutical, Inc. (OAPI) is a successful, innovative, fast-growing healthcare company that commercializes Otsuka-discovered and other product opportunities in North America, with a strong focus on and commitment to neuroscience, cardiovascular and gastrointestinal therapeutic treatments. We offer a competitive compensation and benefits package plus a positive work environment, which encourages personal growth and achievement. For immediate consideration, qualified candidates should apply online at www.otsuka.com. Click on Careers, then Employment Opportunities. Enter 08-013 for keyword search. Applicants may also submit resumes via email to [log in to unmask]