I concealed the GlaxoSmithKline pharmaco's email address, but I now 
see I inadvertently left in his name.  Please do not misuse that in 
any way.  I still hope to get some data from him! 

Greetings O pharmacist

>Dear Dr Mann
>  Sorry for the slight delay in getting back to you.  There is 
>clearly room for improvement in our process for responding to 
>queries from persons like yourself, and we are now seeking to 
>address that issue.

	I'm flattered that my inquiry evoked such attention.

>  Thank you for bringing this to my attention.

	Couldn't happen to a nicer bunch!  Perhaps I should next try 
to get the attention of, say, Monsanto  ...  nah, too bold  -  even 
Showa Denko could be a tall order  ...   ;-)