Last year the same thing happened to us.  Eventually an adobe rep gave me a
place to download the files, as they could not find the product key to match
the software.


On Thu, Dec 11, 2008 at 3:08 PM, Susan Briere <susan.brier>wrote:

> Greetings,
> Whiting School recently purchased licenses under the Adobe CLP 4.5
> agreement. Our local tech at Whiting tried installing PhotoShop Elements
> and
> Premiere Elements but was unable to locate the product key - the installer
> said it was located on the CD case but she was not able to locate it. Is
> there a separate activation process for these licenses - something like the
> Microsoft VLA licenses that requires a phone call for the product key? If
> so, would someone pass along the info: who to contact, phone #.. ?
> Thanks very much,
> Susan Briere
> Technical Support, RNESU


Technology Integrator
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The St. Johnsbury Elementary School
257 Western Ave - St. Johnsbury, VT 05819
802-748-8912 Fax: 802-748-1095