Carol, I don't think that anyone would disagree with that. This thread was about amusingly unexpected scenarios. I hasten to add that we provide free photocopying service and I did, in fact offer to copy the necessary pages. This was a case of someone having a temper tantrum. As you say, the books are big and heavy and what he needed were the illustrations. I was particularly amused by being referred to as the "blonde who hoards the books." Lisa -----Original Message----- From: Medical Libraries Discussion List [mailto:[log in to unmask]] On Behalf Of Jeuell, Carol A. Sent: Wednesday, December 03, 2008 3:04 PM To: [log in to unmask] Subject: Surgeons needing medical information - purpose of the medical library Colleagues, I have some thoughts about the recent discussions concerning "seeing it all" in a medical library and surgeons needing surgical information. It is not reasonable to expect that surgeons have memorized every kind of surgery that they need to do. I expect them to be knowledgeable in surgical techniques but don't expect that they have memorized every surgical approach possible for every operation possible. Surgery books are usually very big and heavy and not easily transported back and forth from home. It is also not reasonable to expect every doctor to remember every medical fact that he/she has ever learned. The purpose of a medical library is to support the health information needs of the hospital staff----and preferably 24 hours per day, 7 days per week for 365 days per year. The medical knowledge needs of physicians especially surgeons and the patients that they treat are best served when the information needs of the physicians are freely and easily met. Carol Carol Jeuell, MSLS, AHIP Reference Librarian Brennemann Library Children's Memorial Hospital 2300 Children's Plaza Chicago, IL 60614 773-880-4210 773-880-3833 - fax [log in to unmask] ----------------------------------------- Confidentiality Notice: The following mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. The recipient is responsible to maintain the confidentiality of this information and to use the information only for authorized purposes. If you are not the intended recipient (or authorized to receive information for the intended recipient), you are hereby notified that any review, use, disclosure, distribution, copying, printing, or action taken in reliance on the contents of this e-mail is strictly prohibited. If you have received this communication in error, please notify us immediately by reply e-mail and destroy all copies of the original message. Thank you.