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I am looking for an article:
 
The article "Training to Change Staff Behavior," written by David Rosenthal of HCCS, can be found in the November 2008 issue of Compliance Today.
 
Please respond to below email, will give credit in DOCLINE. Thank you!

Mary E. Nolan, MLS, AHIP 
Medical Library 
Gwinnett Hospital System 
1000 Medical Library Blvd. 
Lawrenceville, GA 30045 
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PH: 678-312-3665 
FAX: 678-312-4380