We do not fax......We are in the same boat as you with the fax machine not being in our office. We would spend the day down the hall. We tell the caller that we do not fax for that reason and that they can be picked up or mailed -- We end up mailing very few because they usually want them right away so they send someone in to pick them up. We do not charge for the copy.
Paulette M. LaFond
Asst. Town Clerk/Treasurer
Town of Milton
PO Box 18
Milton, VT 05468
email: [log in to unmask]
Website: www.milton.govoffice2.com

From: Vermont Municipal Government Discussion Network [mailto:[log in to unmask]] On Behalf Of Town of Hardwick
Sent: Thursday, February 05, 2009 11:54 AM
To: [log in to unmask]
Subject: Faxing Tax Bills?

Good Morning All;
We are trying to determine how everyone handles requests for tax bills.
Due to the extremly high volume of request last year for tax bills to be faxed we made the decission to send every tax bill with a copy and a notice to the tax payer that this was there copy and we were not going to fax them to tax preparers this year. 
We are still being overrun with calls for tax bills to be faxed. Many people are upset that we are saying no to faxing them. We are at a disadvantage that the fax machine is not in our office. We figure at least 3 minutes out of the office per tax bill. If it goes through on the first try.
We would like to hear how you all are handling this problem?
Alberta Miller
Hardwick Town Clerk
P.O. Box 523
Hardwick, Vermont 05843
802-472-5971 Phone
802-472-3793 Fax
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