Verizon Wireless has recently opened up new support offerings to UVM's technical support staff.  If you support multiple end users mobile devices at least weekly, please drop me a note off list and we can discuss further what they are offering.

There is also an online knowledge base at that can be accessed by the general community.

Kent Saunders

Sr. Systems Administrator
Enterprise Technology Services
University of Vermont
Office: (802) 656-0456
Email: [log in to unmask]