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I never got a chance to try any of the new ideas.  The computer in
question was owned by a visitor (who wanted to connect to UVM-guest).
That person never came back (I wonder why...), so this will remain
one of the great unsolved mysteries.

Thanks to those who responded.

> 
> Jim,
> 
> I have had success with installing an older version of the VPN client,
> uninstalling this older version after a reboot, and then installing the
> latest version of the VPN again after a reboot.  Although this process
> is convoluted it seems to clear out whatever caused the problem in the
> first place.  Good luck.
> 
> - Mike
> 
> ---
> Michael Caha, M.B.A.
> IT Support Professional
> School of Business Administration
> University of Vermont - Kalkin 227
> [log in to unmask]
> 802-656-0800
> 
> 
> -----Original Message-----
> From: Technology Discussion at UVM [mailto:[log in to unmask]] On
> Behalf Of Jim White
> Sent: Sunday, June 28, 2009 10:01 AM
> To: [log in to unmask]
> Subject: Re: VPN partial install
> 
> > 
> > Was the VPN install too far in the distant past to make use of system
> > restore points?  I've found them to be remarkably useful in undoing
> > willful and accidental damage to applications while leaving user data
> > untouched.  Barring change of settings, system restore points are
> > triggered each time applications are installed so that systems may be
> > safely/quickly/effectively rolled back should chaos descend in an
> > undesired fashion.
> 
> The partial install was recent, and there are numerous restore points.
> However, system restores fail claiming an "unknown error".  They look
> like they are working, but then say failure at the end.  By "they",
> I mean I tried 4 or 5 recent ones.  One actually succeeded but it was
> after
> the problem started, so no use.
> 
> If anyone is wondering, I do still have some hair left.
> 
> > 
> > Rob
> > 
> > Rob Rohr     mailto:[log in to unmask] 
> > UVM - School of Business Administration 
> > http://www.bsad.uvm.edu/personnel.asp?name=rohr 
> > 230 Kalkin Hall  :  (802) 656-0714 
> > Find My Office: http://www.bsad.uvm.edu/map/?find=rohr
> > 
> > -----Original Message-----
> > From: Technology Discussion at UVM [mailto:[log in to unmask]] On
> > Behalf Of Jim White
> > Sent: Friday, June 26, 2009 3:09 PM
> > To: [log in to unmask]
> > Subject: Re: VPN partial install
> > 
> > > 
> > > I would suggest trying a freeware program called Revo Uninstaller.
> See
> > 
> > > if it finds anything to kill. It searches the registry for
> references
> > to 
> > > the program and wipes them out.
> > > 
> > > http://www.revouninstaller.com/
> > > 
> > > Its helped me many times in the past when software thinks its
> > installed, 
> > > but really is only half/partially installed and all jarbled.
> > 
> > Interesting program, and it looks like it ought to work, but it
> > doesn't see the the VPN I am trying to uninstall.  Sigh.  Probably
> > because I cleaned out the registry first.
> > 
> > This appears to be a handy program to have around, tho.  Thanks.
> > 
> > > Tyler
> > > 
> > > 
> > > Jim White wrote:
> > > > I have a Vista Home Premium machine which has a partial install of
> > > > Cicso VPN.  It is in a state now where it refuses to complete
> > > > the install complaining that I must un-install the old first,
> > > > but there is no way to un-install it.  It is not amongst the
> > > > installed programs.
> > > >
> > > > Besides a system restore, is there anything anybody knows of to
> > > > either complete the install or un-install this.
> > > >
> > > > Among the things I have tried:
> > > >  - Deleting the device
> > > >  - Deleting the folder
> > > >  - Cleaning out anything "Cisco" in the registry.
> > > >
> > > >
> > > >   
> > > 
> > > -- 
> > > 
> > > 
> > >      +-----------------------------------+
> > >     /|___                                |
> > >    / | |  | _ ._  \    /|_ o_|_ ._  _    |
> > >   /  | |\/|(/_|    \/\/ | || |_ | |(/_\/ |
> > >  *   |  /                             /  |
> > >  |   | IT Support Specialist             |
> > >  |   | Department of Residential Life    |
> > >  |   | The University of Vermont         |
> > >  |   |                                   |
> > >  |   | P: 802.656.7937                   |
> > >  |   | E: [log in to unmask]          |
> > >  |   |                                   |
> > >  |   | A: Robinson Hall                  |
> > >  |   |    The University of Vermont      |
> > >  |   |    Burlington, VT 05405           |
> > >  |   |                                   |
> > >  |   +-----------------------------------+
> > >  |  /                                   /
> > >  | /                                   /
> > >  |/___________________________________/
> > >  *                                   *
> > > 
> > 
> > 
> > -- 
> > Jim White
> > EM Computer Facility
> > 235 Votey Hall
> > University of Vermont
> > [log in to unmask]
> > 802-656-4029
> > 
> 
> 
> -- 
> Jim White
> EM Computer Facility
> 235 Votey Hall
> University of Vermont
> [log in to unmask]
> 802-656-4029
> 


-- 
Jim White
EM Computer Facility
235 Votey Hall
University of Vermont
[log in to unmask]
802-656-4029