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Good Morning, Zoey,

    This probably won't help much, since I'm on a Mac rather than Win, 
but yes, vpn.uvm.edu.

    The "group name" is uvmvpn ... I don't know if that's important or 
not, but you might go looking for a place for it in case it is.  It's 
probably already set in the .exe file.

   

Zoey Trenkle wrote:
> In the "connect to" field, I'm typing vpn.uvm.edu.
> Is that not correct?
>
> Message I'm getting is:  "Unable to process response from vpn.uvm.edu"
>
> When I installed it initially, it wouldn't let me do it from the 
> website so I downloaded the .exe file and ran it myself.   That 
> wouldn't have caused the problem, would it?
>
> Thanks to anyone who can help,
> Zoey
>