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"Thunderbird, for example, seems to latch onto the default printer as set at the time of original installation and refuses to see anything any differently until you make changes in the guts of the configuration file."

Perhaps this is the case then. The user is quitting and restarting both applications after setting the new printer, he also restarted the computer after setting the new printer... still same deal. So I'm wondering if it just looks to that printer. I mean, its not terribly difficult to dropdown and select the preferred printer, its more of an annoyance to him that I thought others may have experienced.

I will look into it a bit, but perhaps reinstalled Firefox is the answer... and for IE, well, he doesn't use IE much anyway, its mainly Firefox he cares about.

Thanks for the suggestion.

Tyler

On Thu, Dec 3, 2009 at 10:38 AM, Andrew Hendrickson <[log in to unmask]> wrote:
Are they quitting and restarting IE and Firefox in between?

I would guess that both look at default printer settings only at the beginning of a session and then not again until application quit or system restart.

Thunderbird, for example, seems to latch onto the default printer as set at the time of original installation and refuses to see anything any differently until you make changes in the guts of the configuration file.


On Dec 3, 2009, at 9:31 AM, Tyler Whitney wrote:

Hey all,

I'm curious as to whether or not someone can assist me with some info. I have a client running Windows XP SP3 who has multiple network printers installed, no local printers other than an image writer. When installing a new network printer off of printers3 and setting it to default, Firefox and IE decide they wants to continue using the old default printer when the print menu pops up. Testing in Microsoft Word seems to show that it picks the correct default printer to default to. Note, the actual default setting does not change, the default printer continues to stay the default printer... it is just not defaulted to. The other installed printer is on printers1.

I found a rather discouraging message on an MS forum, but I believe its unrelated. Someone was having similar problems, but though not explicitly stated, I believe the problem was the actual default printer setting was changing on each login. Some MS Certified forum member posted back stating with network printers the default will be whatever printer the computer can connect to first (the fastest) over the network. I hope this is not the case here, because what the heck is the point of having a default printer then?

Thanks for any help.

Tyler

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Tyler Whitney
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