Thanks, Steve W. We're in the midst of conversation about the cost effectiveness of 1 vs 3 yr warranties, and these failure rate numbers are the first seemingly concrete stats I've seen. Steve J. Steve Jarrett District Technology Supervisor Chittenden East Supervisory Union (802) 858 - 1729 (fax) (802)899-2904 This e-mail may contain information protected under the Family Educational Rights and Privacy Act (FERPA). If this e-mail contains student information and you are not entitled to access such information under FERPA, please notify the sender. Federal regulations require that you destroy this e-mail without reviewing it and you may not forward it to anyone. >>> Steve Webster <[log in to unmask]> 12/30/2009 9:07 AM >>> Here's a quick snapshot of laptop reliability, by vendor: http://www.channelinsider.com/c/a/Spotlight/How-Good-is-that-PC-under-the-Tree-204989/ Steve ______________________________________________________________ ______________________________________________________________ This email may contain information protected under the Family Educational Rights and Privacy Act (FERPA) or the Health Insurance Portability and Accountability Act (HIPAA). If this email contains confidential and/or privileged health or student information and you are not entitled to access such information under FERPA or HIPAA, federal regulations require that you destroy this email without reviewing it and you may not forward it to anyone. -- This message has been scanned for viruses and dangerous content by MailScanner ( http://www.mailscanner.info/ ) ,ClamAV ( http://www.clamav.net/ ) and Bitdefender ( http://www.bitdefender.com/ ), and is believed to be clean.