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Would any one have this article Journal of Business Communication 1989, 
26: 293-303 Listening, Communication Abilities and Success at Work, 
Sypher, Bostron, Siebert.
I will be happy to pay.

Barbara Grout
Library Manager
Memorial Hospital
4500 Memorial Drive
Belleville, IL 62226
618 257-5346
FAX 618 257-6825
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