I've got two secretaries using two different data collection tools from the State of VT. Neither of them can access the web page because they are running IE 8. IE simply quits. Technical support is aware of this problem, and suggests the fix below. I tried the fix on a computer running Windows 7 Professional without any luck. I also tried the fix on a computer running XP Professional without any luck. The only other suggestion tech support had was to downgrade to IE 7. They also said FireFox 'sometimes' works but I haven't been able to get it to work. I ultimately downgraded the Windows XP Pro to IE 7 and that one is working fine, but I can't think of anything except for running some sort of emulator on the Windows 7 machine. Any thoughts, ideas? Is anyone else having this problem.
IE 8 Machine Jinitiator fix:
For XP, Vista or Window 7
be an administrator on the machine for this to work.
Jinitiator is loaded go to the following website and download the jvm.dll
Click on the
jvm.dll at the end of step number 2 and save it to your desktop
to your desktop, then you need to copy it to the following location
Paste it in that folder.
It will ask you if you want to over write the current file say yes.
Close all internet explorer windows and delete the jvm.dll on your
Re-launch the browser and try the application again.
Winooski School District
Winooski, VT 05404