Print

Print


Try Chrome and use the IE tab extension.  That might do it.

Mike

 

 

 

 

Michael Vining, SB IT Support

South Burlington School District

South Burlington, Vermont 05403

 

Direct: (802) 652-7298

IT Help Desk: (802) 652-7050

 

 

From: School Information Technology Discussion
[mailto:[log in to unmask]] On Behalf Of Jeff Wallis
Sent: Wednesday, June 09, 2010 2:05 PM
To: [log in to unmask]
Subject: Re: State of VT Data Collection Tool [Hates IE 8 and FF]

 

Have you tried the compatibility mode?  I would also disable the add-ons
in IE (almost all of them).  Many add-ons will cause it to crash.  There
is the option of running "XP Mode" in Windows 7 Professional as well.
This is a virtualized windows xp workstation that is part of windows 7.
Of course then this virtual machine needs to be managed, patched,
antivirused, etc.

 

Jeff

 

This e-mail may contain information protected under the Family
Educational Rights and Privacy Act (FERPA). If this e-mail contains
student information and you are not entitled to access such information
under FERPA, please notify the sender. Federal regulations require that
you destroy this e-mail without reviewing it and you may not forward it
to anyone. 



>>> Bryan Thompson <[log in to unmask]> 6/9/2010 1:50 PM >>>
--000e0cd5d1825be5e604889c8a32
Content-Type: text/plain; charset=ISO-8859-1

All,

I've got two secretaries using two different data collection tools from
the
State of VT. Neither of them can access the web page because they are
running IE 8. IE simply quits. Technical support is aware of this
problem,
and suggests the fix below. I tried the fix on a computer running
Windows 7
Professional without any luck. I also tried the fix on a computer
running XP
Professional without any luck. The only other suggestion tech support
had
was to downgrade to IE 7. They also said FireFox 'sometimes' works but I
haven't been able to get it to work. I ultimately downgraded the Windows
XP
Pro to IE 7 and that one is working fine, but I can't think of anything
except for running some sort of emulator on the Windows 7 machine. Any
thoughts, ideas? Is anyone else having this problem.

-------------------------
DIRECTIONS



IE 8 Machine Jinitiator fix:

For XP, Vista or Window 7

Person must be an administrator on the machine for this to work.

After the Jinitiator is loaded go to the following website and download
the
jvm.dll

https://rt4.cceb.med.upenn.edu/crcu_html/jinit/jinit_download.htm

Click on the jvm.dll at the end of step number 2 and save it to your
desktop

Once saved to your desktop, then you need to copy it to the following
location

*C:\Program Files\Oracle\Jinitiator 1.3.1.22\bin\Hotspot\*

Paste it in that folder.

It will ask you if you want to over write the current file say yes.

Close all internet explorer windows and delete the jvm.dll on your
desktop.

Re-launch the browser and try the application again.

-------------------------

Thanks,

Bryan
Bryan Thompson
Technology Coordinator
Winooski School District
Winooski, VT 05404
802-655-2555

--000e0cd5d1825be5e604889c8a32
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

All,<div><br></div><div>I&#39;ve got two secretaries using two different
da=
ta collection tools from the State of VT. Neither of them can access the
we=
b page because they are running IE 8. IE simply quits. Technical support
is=
aware of this problem, and suggests the fix below. I tried the fix on a
co=
mputer running Windows 7 Professional without any luck. I also tried the
fi=
x on a computer running XP Professional without any luck. The only other
su=
ggestion tech support had was to downgrade to IE 7. They also said
FireFox =
&#39;sometimes&#39; works but I haven&#39;t been able to get it to work.
I =
ultimately downgraded the Windows XP Pro to IE 7 and that one is working
fi=
ne, but I can&#39;t think of anything except for running some sort of
emula=
tor on the Windows 7 machine. Any thoughts, ideas? Is anyone else having
th=
is problem.</div>

<div><br></div><div>-------------------------</div><div>DIRECTIONS</div>
<di=
v><br></div><div>=A0</div><blockquote class=3D"webkit-indent-blockquote
gma=
il_quote" style=3D"margin-top: 0px; margin-right: 0px; margin-bottom:
0px; =
margin-left: 0.8ex; border-left-width: 1px; border-left-color: rgb(204,
204=
, 204); border-left-style: solid; padding-left: 1ex; ">

<span class=3D"Apple-style-span" style=3D"font-size: 21px; line-height:
24p=
x; "></span></blockquote><div>

<p class=3D"MsoNormal" align=3D"center"
style=3D"text-align:center"><span s=
tyle=3D"line-height: 115%; ">IE 8 Machine Jinitiator fix:</span></p>

<p class=3D"MsoNormal" align=3D"center"
style=3D"text-align:center"><span s=
tyle=3D"line-height: 115%; ">For XP, Vista or Window 7</span></p>

<p class=3D"MsoNormal"><span style=3D"line-height: 115%; ">Person must
be an administrator on the machine for this to work.</span></p>

<p class=3D"MsoNormal"><span style=3D"line-height: 115%; ">After the
Jinitiator is loaded go to the following website and download the
jvm.dll</=
span></p>

<p class=3D"MsoNormal"><span style=3D"line-height: 115%; "><a
href=3D"https=
://rt4.cceb.med.upenn.edu/crcu_html/jinit/jinit_download.htm">
https://rt4.c=
ceb.med.upenn.edu/crcu_html/jinit/jinit_download.htm</a></span></p>

<p class=3D"MsoNormal"><span style=3D"line-height: 115%; ">Click on the
jvm.dll at the end of step number 2 and save it to your
desktop</span></p>

<p class=3D"MsoNormal"><span style=3D"line-height: 115%; ">Once saved
to your desktop, then you need to copy it to the following
location</span><=
/p>

<p class=3D"MsoNormal"><b><span style=3D"line-height: 115%; ">C:\Program
Files\Oracle\Jinitiator 1.3.1.22\bin\Hotspot\</span></b></p>

<p class=3D"MsoNormal"><span style=3D"line-height: 115%; ">Paste it in
that=
folder.</span></p>

<p class=3D"MsoNormal"><span style=3D"line-height: 115%; ">It will ask
you =
if you want to over write the current file say yes.</span></p>

<p class=3D"MsoNormal"><span style=3D"line-height: 115%; ">Close all
intern=
et explorer windows and delete the jvm.dll on your
desktop</span>.</p>

<p class=3D"MsoNormal"><span style=3D"line-height: 115%; ">Re-launch the
br=
owser and try the application again.</span></p><p
class=3D"MsoNormal"><span=
class=3D"Apple-style-span" style=3D"line-height: 19px;"><span
class=3D"App=
le-style-span" style=3D"line-height: normal;
">-------------------------</s=
pan></span></p>

<p class=3D"MsoNormal">Thanks,</p><p class=3D"MsoNormal">Bryan</p>




Bryan Thompson<br>Technology Coordinator<br>Winooski School
District<br>Win=
ooski, VT 05404<br>802-655-2555<br>
</div>

--000e0cd5d1825be5e604889c8a32--


______________________________________________________________
______________________________________________________________
This email may contain information protected under the Family 
Educational Rights and Privacy Act (FERPA) or the Health Insurance 
Portability and Accountability Act (HIPAA).  If this email contains 
confidential and/or privileged health or student information and you 
are not entitled to access such information under FERPA or HIPAA, 
federal regulations require that you destroy this email without 
reviewing it and you may not forward it to anyone.


--
This message has been scanned for viruses and
dangerous content by MailScanner, ClamAV and Bitdefender  and is
believed to be clean.