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Health Sciences Library and Biocommunications Center
University of Tennessee Health Science Center
 
POSITION DESCRIPTION
 
Title: Head, Electronic & Collection Services
Faculty Rank: Assistant/Associate Professor (nontenure track)
 
General Purpose: The Electronic & Collection Services unit is responsible
for managing the library?s information technology systems and services;
collection resources including print and electronic books, journals, and
databases; design, development, and evaluation of the library?s website; and
Media Lab. The head of the unit plans, manages, and supports these efforts
and acts as a liaison with vendors, the campus information technology
services department, and library staff. The head of the unit supervises the
work of three librarians/faculty members (serials, cataloging, e-services),
as well as staff positions. Academic expression for this position is
achieved through contributions to teaching, publication, research, and
service to the profession of health sciences librarianship and information
science.
 
This is a 12-month, full-time, faculty appointment. Faculty rank at the
level of Assistant or Associate Professor depends on previous experience and
achievement. This position reports to the library director.
 
Duties and Responsibilities
Primary
 
1. Ensures reliable performance and data integrity of library information
technology systems and services.  Manages library information technology
hardware and software.
2. Provides direction and management for librarians who handle library
serials and e-resource contracts.  Oversees the negotiation and acquisition
of license agreements and other documentation relating to library electronic
resources.
3. Supervises the maintenance and development of web pages for the library?s
main web site, intranet, and web OPAC (ILS).
4. Supervises the maintenance of the library?s integrated library system,
Innovative Millennium.
5. Supervises the library Media Lab, and access to the library audiovisual
collection (e.g., videos, online resources, anatomical models) and efforts
to digitize and produce video and graphic materials.
6. Keeps abreast of trends and developments in information technology,
library systems, digital media, web development, cataloging, acquisitions,
serials, collection development, and electronic resources and informs
appropriate library personnel.
7. Identifies and evaluates appropriate resources to meet the goals and
objectives of the library and recommends their purchase. Prepares
specifications for new systems and coordinates their implementation.
8. Works closely with faculty in Access Services, Instructional Services,
and Reference and Outreach Services to implement new or enhance existing
systems and resources.
9. Serves as a resource person to the library for information about
automated library systems, web development, cataloging, acquisitions,
serials, collection development, computer hardware, software, digital media,
and electronic resources.  Coordinates and provides training for library
staff on the use of relevant resources.
10. Serves as the library?s technical representative to internal and
external committees and groups.
11. Participates in the library?s instructional services program.
 
12. Coordinates the collection and dissemination of statistics on all
aspects of library resources and services (e.g., annual AAHSL statistics).
13. Supervises team of three faculty and four staff and ensures that goals
and objectives of unit are met. Ensures that appropriate training and
evaluations are provided to all faculty and staff in unit.
Secondary
1. Ensures that the work of the department can continue during staff
absences.
2. Participates on library project teams and committees as assigned.
3. May serve a few hours each week at the Reference Desk.
4. Serves as faculty liaison to selected campus departments.
5. Contributes to the profession of health sciences librarianship and
information science in a manner consistent with primary service
responsibilities.
6. Performs other duties as assigned by the Library Director.
 
Qualifications
1. Master?s degree in library or information science from an ALA-accredited
library school.
2. At least two years of experience in supervising the work of other library
technical services workers. Experience in providing electronic library
services.  
3. Experience in an academic health sciences center or similar setting
preferred.
4. Experience in at least one of the following library functions:
circulation, cataloging, serials, acquisitions, interlibrary loan,
reference, or bibliographic instruction.
5. Experience in implementing and/or managing an integrated library system
(ILS) used for circulation, cataloging, serials control, acquisitions,
interlibrary loan, and online public access catalog (OPAC); experience with
the Innovative Interfaces Millennium system preferred.
6. Experience managing Windows and Mac workstations, with the ability to
install and troubleshoot software applications (e.g., Windows, Mac OS X,
Deep Freeze, Microsoft Office, and desktop/server database software).
7. Experience managing Windows, Mac, and Linux servers.
8. Experience in developing and managing web sites and associated
tools/software.
9. Experience in setting up and providing access to electronic resources
through database and web page maintenance, cataloging (OCLC), proxy server,
and OpenURL linking (such as Innovative WebBridge, PubMed LinkOut, and
Links@Ovid).
10. Effective oral (presentations, training workshops) and written
(articles, training materials, documentation) technical communication
skills. 
11. Ability to manage multiple, concurrent projects and a heavy workload,
administer systems, troubleshoot problems, plan, and manage change in a
fast-paced environment.
12. Knowledge of trends and developments in academic libraries.
Self-motivated, with a desire to learn new library and computer technologies
and stay current with technical developments. Ability to apply appropriate
new technologies to further the mission of the library and promote such
technologies to colleagues and patrons.
13. Knowledge of library trends in electronic resources and issues involved
with providing bibliographic access to print and electronic resources (e.g.,
MARC record and the AACR2R cataloging standard).
14. Ability to work with internal and external experts to resolve hardware
and software problems.
15. Maintain effective working relationships with library faculty and staff.
16. Skill in managing the work of others and with complex technical
projects.
17. Strong commitment to innovative, user-centered services and flexibility
to adapt to change.
Additional skills desired:
1. Experience managing Innovative Interfaces Millennium ILS with the
following implemented functions: circulation, course reserves, interlibrary
loan, cataloging, serials control, acquisitions, WebPAC, web access
management (proxy server), and WebBridge.
2. Experience in implementing and using document delivery systems (e.g.,
Ariel and QuickDoc).
3. Experience in searching medical databases (e.g., MEDLINE, CINAHL).
4. Experience with a pay-for-print chargeback system.
5. Knowledge of information technology standards as they relate to libraries
(e.g. MARC 21, Z39.50, ISO ILL Protocol).
6. Experience with established and emerging metadata standards and markup
languages (e.g. Dublin Core, XML, XHTML).
7. Skill in using web development tools (e.g., Python, PHP, MySQL,
Javascript, Flash).
8. Experience with content management software (Wordpress, Drupal, etc.).
Supervision: This position reports to the library director.
 
Environment: The UT Health Science Center includes the colleges of Allied
Health Sciences, Dentistry, Graduate Health Sciences, Medicine, Nursing, and
Pharmacy; graduate medical education programs in Knoxville, Chattanooga, and
Nashville; a community pharmacy residency program in locations across the
state; family medicine centers in Knoxville, Jackson, and Memphis; and
public and continuing education programs across the state.
 
The Health Sciences Library and Biocommunications Center is an academic,
service-oriented center that supports the teaching, research, service, and
clinical care efforts of the university. The library uses the Millennium
system from Innovative Interfaces, Inc. The library is located in a modern
building with both wired and wireless internet access, and includes, in
addition to traditional library functions, scientific editing, test scoring,
an electronic classroom, and a multimedia lab. The library is open to the
public and serves the health information needs of Memphis and the Mid-South
region. As a Resource Library and member of the National Network of
Libraries of Medicine, the library participates in outreach activities and
provides leadership to the area?s biomedical library community. The Director
of the Health Sciences Library and Biocommunications Center reports to the
Vice Chancellor for Academic, Faculty, and Student Affairs.
 
University Faculty Appointment: This is a 12-month, full-time, faculty
appointment (non-tenure track). Faculty rank at the level of Assistant or
Associate Professor depends on previous experience and achievement.
 
Salary:  $70,000 annually, commensurate with experience and qualifications.
Full benefits package including 24 vacation days; comprehensive health care;
retirement plans, including TIAA-CREF; and relocation assistance.
 
To apply, contact
 
Richard Nollan, MLS, MA
Chair, Search Committee for Head of Electronic and Collection Services
Associate Professor and Coordinator, Reference and Outreach Services
Health Sciences Library and Biocommunications Center
University of Tennessee Health Science Center
877 Madison Avenue
Memphis, TN 38163  USA
voice:  901.448.6053
fax:  901.448.6855
email:  [log in to unmask]
 
Prepared by:
 
Thomas Singarella, Ph.D.
Professor and Director
Health Sciences Library and Biocommunications Center
University of Tennessee Health Science Center
877 Madison Avenue
Memphis, TN 38163  USA
voice:  901.448.5694
fax:  901.448.6855
email:  [log in to unmask]
 
UTHSC is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA Employer.
 
Revised:  June 8, 2010
Position Description
Head of Electronic & Collection Services
University of Tennessee Health Sciences Library
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