Greetings, and happy Friday -- A group here is planning a large employee event around the theme of how each patient encounter is an opportunity for employees to make a positive difference, using the illustration of the "starfish story". http://www.starrbrite.com/starfish.html They want to distribute a book to attendees and are considering The Baptist Healthcare Journey to Excellence by Stubblefield (ISBN 978-0471708902) and asked for other suggestions. I came up with The Butterfly Effect by Andy Andrews (ISBN 978-1404187801). Do you have other ideas? Thanks! Brynn Beals, MLS, AHIP Library Program Manager Franciscan Health System St. Joseph Medical Center MS 01-62 PO Box 2197 1717 S. J Street Tacoma WA 98401-2197 Phone: 253-426-6778 Fax: 253-426-6260 [log in to unmask] Looking for Answers? @sk Your Medical Librarian: Your Key to Quality Information The information contained in this communication is confidential and private and intended only for the use of the addressee. Unauthorized use, disclosure, distribution or copying is strictly prohibited and may be unlawful. If you received this communication in error, please inform us of the erroneous delivery by return email. Thank you for your cooperation.