Our hospital VP has asked the library for research about a software product called "Perfect Serve" http://www.perfectserve.com/ Has anyone's institution used this product? If so, any feedback on pros/cons, how well-liked the product is, and/or any lessons learned (including would your institution purchase it again or have you found a more effective product?) So grateful as always to be able to call on the collective experiences of the group! You are a wealth of knowledge! Deb Schneider Scottsdale Healthcare Scottsdale AZ The information contained in this message is confidential and intended solely for the use of the individual or entity named. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that any dissemination, distribution, copying or unauthorized use of this communication is strictly prohibited. If you have received this by error, please notify the sender immediately.