Hi John,

I'm on the mail servers now and they are humming away.  My response time
is good.

If you can send me specific netids that have complaints, I can take a
look at their accounts.  Often I find that when people complain about
slow mail response, it's because they have enormous Trash folders.


On 09/14/2011 12:35 PM, John Cooley wrote:
> Hi
> I have had several folks at 19 Roosevelt in Colchester complain of
> slow email response today.  Any known issues?  The last report was
> about 20 minutes ago.  I am not on site so I can not provide hands on
> support today.
> John
> Sent from my iPad
> On Sep 13, 2011, at 3:03 PM, "John K. Cooley" <[log in to unmask]
> <mailto:[log in to unmask]>> wrote:
>> I had one phone message from 19 Roosevelt Highway @ 9:22 this morning
>> asking about very slow performance with Thunderbird.   
>> On 9/13/2011 2:51 PM, Ernie Buford wrote:
>>> Hi,
>>> I had hoped to get out for a walk before any thunderstorms, and I
>>> think I'll do that now because any copying/moving/deleting of files
>>> on zoo is taking a long, long time.  Is it just me?
>>> I'm testing on 2 workstations, one of which is straight off the
>>> truck from Dell (I think I installed Office and putty, but that's
>>> about all).  I am working with a couple of folders containing
>>> several thousand small image files amounting to 1 to 3 MB total. 
>>> Trying to copy to \\zoofiles (both public_html share and my home
>>> share) takes awhile.  Even deleting takes several minutes.  Windows
>>> Explorer is currently stuck "calculating" how long it is going to
>>> take to delete one of these folders.
>>> But nevermind copy/move/delete, it took about 2 minutes before I
>>> could even view the contents of one folder in my home directory. 
>>> Part of this might possibly be Forefront doing some laborious virus
>>> scanning like NOD32 used to do?  I'm spending a lot of time watching
>>> green "progress" bars drift slowly across the top of Windows
>>> Explorer these days.
>>> I've been talking with SAA about this but thought I would see if
>>> anyone else is experiencing the same sort of difficulty.
>>> Ernie
>> -- 
>> **John Cooley
>> Information Technology Professional
>> University of Vermont Extension
>> (802) 299-2420**

Jim Lawson
Systems Architecture & Administration
Enterprise Technology Services
University of Vermont
Burlington, VT USA