I have fired off another email to Synthesis in hopes they can help, I 
will send another when we get Mickey's information.
-R

On 9/15/2011 7:30 AM, Francis Swasey wrote:
> Mickey,
>
> Two things:
>
> 1) I need to know:
>     - make/model/version of phone
>     - Android OS version
>     - SyncML version (Std/Pro and version number)
>     - Wireless Carrier (Sprint, Verizon, T-Mobile, AT&T, etc)
>
> 2) You can circumvent the issue by setting the "disable SSL errors" 
> flag as others have suggested (maybe that was Travis on IT-Discuss?).
>
> We've run into a stone wall in attempts to update the list of Trusted 
> Root Certificates on both Android devices we have tested with.  The 
> SyncML vendor has not been responsive to Roger's queries either.
>
> Frank
>
> On 9/15/11 7:25 AM, Mickey Mossey wrote:
>> Frank,
>>
>> I have a user who's running a Droid 2 with the newest version of 
>> SyncML Std.  He's now getting the Invalid Certificate Error and is 
>> unable to sync his calendar to his phone.  Is there someone I can put 
>> him in contact with for troubleshooting purposes, as he's a heavy 
>> calendar user?
>>
>> Thanks,
>> Mickey
>>
>> On 9/14/2011 7:31 AM, Francis Swasey wrote:
>> > Alex,
>> >
>> > There have been a couple others that have reported similar issues 
>> since the calendar.uvm.edu SSL certificate was updated on September 
>> 5. The current working theory (because there are other Android users 
>> that report no problem) is the lack of current SSL Root CA 
>> certificates on some Android devices.
>> >
>> > The suggestion Roger gave you will hide the problem, but it will 
>> also open your device to security exposures because it is ignoring 
>> SSL errors.
>> >
>> > What I really need is a list that shows Device (make/model/version), 
>> Android version, SyncML version and whether or not it is complaining 
>> about the new SLL certificate.
>> >
>> > Frank
>> >
>> > On 9/13/11 3:06 PM, Alex McConaghy wrote:
>> >>
>> >> An android phone with synthesis syncml was unable to connect 
>> returning "invalid SSL certificate" as the issue. SyncML in correctly 
>> installed and configured. The client believes the problem to have 
>> started around august 31.
>> >>
>> >>
>> >>
>> >> -Alex
>> >
>> > --
>> > Frank Swasey | http://www.uvm.edu/~fcs
>> > Sr Systems Administrator | Always remember: You are UNIQUE,
>> > University of Vermont | just like everyone else.
>> > "I am not young enough to know everything." - Oscar Wilde (1854-1900)
>>
>> -- 
>> Mickey Mossey
>> Programmer / System Administrator
>> University of Vermont
>> Development and Alumni Relations Information Systems
>>
>> Personal Line:   802-656-4133
>> DARIS Main Line: 802-656-8310
>>
>> UVM's Alumni Website: http://alumni.uvm.edu/
>
> -- 
> Frank Swasey                    |http://www.uvm.edu/~fcs
> Sr Systems Administrator        | Always remember: You are UNIQUE,
> University of Vermont           |    just like everyone else.
>    "I am not young enough to know everything." - Oscar Wilde (1854-1900)

-- 
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