Yes that did the trick. Upgraded PGP to latest version, re-entered product key and forced activation. All is well.

Thanks - G

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On 2/1/2012 11:10 AM, Geoffrey Duke wrote:
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I just spoke with Geoff on the phone. Since this system is a laptop with PGP disk encryption installed, it’s a good bet that upgrading PGP to the current version will fix the problem. Sometimes, it requires re-entering the Windows 7 product key with slmgr -ipk 33PXH-7Y6KF-2VJC9-XBBR8-HVTHH to get activation working again after PGP fouls things up.


Hope that helped,




Geoffrey Duke
802.656.1172 |
Sr System Administrator | Enterprise Technology Services | University of Vermont




From: Technology Discussion at UVM [mailto:[log in to unmask]] On Behalf Of Geoffrey Marchand
Sent: Wednesday, February 01, 2012 10:45 AM
To: [log in to unmask]
Subject: windows 7 activation issue


Good Morning,

      I have a Win 7 32bit user that is experiencing the 'this copy of windows is not genuine'. I have Geoff Duke's 'Troubleshooting Windows Activation' doc in front of me. The nslookup appears OK but I do receive a netreg error stating "user is in a registered network but could not find DHCP lease for". Performed a winsock fix didn't help.  It appears the activation is not working at all. Every slmgr command I input comes back with no response
at all and yes I am running the cmd prompt as administrator. Not sure what the next step is.


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